It has been agreed and decided as follows:
The owner provides accommodation to the tenant, who accepts, in the furnished Holiday Cottage located at:
Maison Stony
Route de Balaruc – La Peyrade
34110 FRONTIGNAN

1. RENTAL PERIOD

The owner will hand the tenant the keys to the accommodation upon arrival, and the tenant will return them on departure. The owner will provide the tenant with a receipt if requested.

2. RENTAL PRICE

The parties have agreed to set the rent, all charges included, excluding abnormally high electricity consumption charges (see Article 16), for the entire rental period, see booking confirmation.

3. BOOKING

To book the accommodation, the tenant pays a deposit corresponding to 30% of the total rental price stated in Article 2. This payment will be made via secure online payment (or by cheque) and will confirm the booking once the deposit has been received.

The balance must be paid 20 days before arrival.

4. PAYMENT OF TOURIST TAX:

You must also add the amount of the tourist tax to the payment, as set by the community of communes, according to the calculator on the website: https://taxe.3douest.com/bassindethau.ph, and it will be paid at the end of the stay at the time of departure.

LATE BOOKINGS : In the event of a booking less than 30 days before the start of the stay, full payment will be required at the time of booking.

6. ARRIVAL: The tenant must arrive on the specified day and at the times stated in this contract or on the acknowledgement of receipt. In the event of a late or delayed arrival, or a last-minute issue, they must inform the owner as soon as possible. If a delay of more than 24 hours compared to the planned arrival date is noted, the owner may rightfully cancel the contract or amend the time arrangements for handing over the keys.
7. SECURITY DEPOSIT:

The tenant will pay a security deposit held on the credit card on the day of arrival, in addition to the rent, of €300 for any potential damage, plus €100 for additional cleaning and €50 for any potential damage caused by their pets (see Article 15). The purpose of the security deposit is to cover any repairs or restoration that may be necessary after the tenant’s departure. It must not be considered as a contribution towards payment of the rent.

If no damage is found during the check-out inventory, the security deposit will be returned by the owner no later than the week following the departure date. Otherwise, the balance of the security deposit will be returned to the tenant, after deduction of restoration costs, within a maximum of two months after the departure date. The amount of the restoration will be determined amicably between the owner and the tenant. In the event of disagreement, an estimate for restoration will be carried out by a professional or other authorised body chosen by the owner. The tenant undertakes to pay any excess if the restoration costs exceed the security deposit.

6- CANCELLATION BY THE TENANT: Any cancellation must be notified in writing to the owner.

Cancellation up to the 21st day before the start of the stay: the deposit amount as defined at the time of booking will be retained, and the balance will be refunded if it has been received, on the cancellation date.

Cancellation between the 20th and the 8th day inclusive before the start of the stay: 50% of the rent amount will be retained.

Cancellation within 8 days of arrival: the full booking amount will be retained. No refund will be issued.

7- CHANGE TO A MATERIAL ELEMENT: If, before the planned stay date, the owner is forced to make a change to one of the essential elements of the contract, the tenant may, after being informed, either terminate the contract and obtain an immediate refund of the sums paid without penalty, or accept the changes made, which will then be signed by both parties. Any price reduction will be deducted from any sums that may still be due by the tenant, and if the payment already made by the tenant exceeds the amended rent, the overpayment will be refunded before the start of the stay.

Booking changes requested by the tenant depend on availability and may result in price adjustments. For any change regarding the number of guests or the stay dates, please contact us directly and we will do our best to accommodate you depending on availability. Please note that you must give at least 20 days’ notice for changes.

8- CANCELLATION BY THE OWNER: If, before the start of the stay, the owner cancels the stay, they must inform the tenant.

The tenant will be immediately refunded the sums paid, without penalty. In addition, they will receive compensation equal to the penalty they would have incurred if the cancellation had been due to them at that date. These provisions do not apply when an amicable agreement is reached whereby the tenant accepts a replacement stay offered by the owner.

9- INTERRUPTION OF THE STAY: In the event the tenant interrupts the stay, no refund will be issued.

10- CAPACITY: This contract is drawn up for a maximum capacity of persons. If the number of holidaymakers exceeds the accommodation capacity, the owner may refuse additional guests. This contract is signed for a number of people defined at the time and date the contract is made. Any subsequent change in the number of people from the day of arrival at the accommodation will not affect payment for the stay (no reduction or refund of part of the stay price, tourist tax, or other supplements already paid).

11- ASSIGNMENT OF THE CONTRACT BY THE TENANT: The tenant may assign their contract to an assignee who meets the same conditions as the tenant to take the stay. In this case, the tenant must inform the owner no later than 7 days before the start of the stay. The assignment must be made at cost price. The assignor and the assignee are jointly and severally liable to the owner for payment of the remaining balance as well as any additional costs that may arise from this assignment.

12- INSURANCE: The tenant is responsible for all damage caused by them. They undertake to provide the owner, no later than upon arrival, with proof of comprehensive insurance covering the rented premises, movable and immovable property (water damage, fire, etc.).

13- INVENTORY: An inventory is drawn up jointly and signed by the tenant and the owner on arrival and departure from the Holiday Cottage. This inventory is the sole reference in the event of a dispute regarding the condition of the premises. The tenant is required to use the rented property responsibly. The cleanliness of the Holiday Cottage upon the tenant’s arrival must be noted in the inventory. All installations are in working order and any complaint made 24 hours after the inventory cannot be accepted; repairs made necessary by negligence or poor maintenance during the rental period will be charged to the tenant.

14- TENANT’S OBLIGATIONS: The tenant will occupy the premises for residential purposes only; the exercise of any profession is prohibited, the tenant acknowledging that the premises covered by this contract are rented to them solely as a holiday residence. They expressly acknowledge having a main residence which they will keep for the entire duration of this rental. The loss of the main residence without replacement will result in termination of this agreement under the conditions stipulated in the termination clause.

The tenant will be liable for any damage and loss that may occur during the term of the contract in the premises over which they have exclusive use.

The tenant will maintain the rented accommodation and return it in a good state of cleanliness and with routine rental repairs completed at the end of the contract. The furnished premises are rented furnished, with kitchen equipment, appliances, crockery, glassware, pillows, duvets, etc.; the tenant must therefore respect the premises.

If items listed in the inventory are broken or damaged, the owner may claim their replacement value.

Obligation to ensure the peace and quiet of the neighbourhood. They must avoid any noise likely to disturb neighbours, in particular noise from radios, televisions and other devices. The tenant may not take any action against the owner in the event of theft or damage in the rented premises.

The rented accommodations are non-smoking; it is recommended to use the outdoor areas and to make sure cigarette butts are disposed of properly in ashtrays.

Tenants undertake to respect the premises and the estate’s environment as a whole.

The tenant may not object to a visit to the premises when requested by the owner.

15- PETS: The tenant may stay with a pet provided the owner has given their agreement at the time of booking (number, type, temperament of the animal, etc.). If this clause is not respected, the owner may refuse the stay: no refund will then be issued.

Pets are not allowed upstairs in the Holiday Cottages and must be kept on a lead outdoors (socialised dogs and cats are present on the estate). A supplement for end-of-stay cleaning may be required.

16- PAYMENT OF CHARGES: At the end of the stay, the tenant must pay the owner for charges not included in the price, i.e. electricity consumption above 3 kWh/day per person. Electricity consumption will be recorded by meter readings on the tenant’s arrival and departure, all noted in the inventory. Indeed, “all-inclusive” accommodation does not mean “unlimited” consumption: let’s all help reduce our energy footprint. Wood consumption is included.

General Terms of Use (GTU)

Privacy Policy – GDPR

Information for users of the maison-stony.com website regarding our terms of use and the provisions relating to GDPR regulations

Definitions and terminology

The site: The maison-stony.com website accessible via the URL https://maison-stony.com referred to in this document as “the site” or “of the site” or “the website”

User: any natural person with legal capacity within the meaning of Articles 1123 et seq. of the French Civil Code, or any legal entity, who visits the site covered by these general terms and conditions.

Content, Offers and Services: the site provides visitors and/or customers with: information about Maison Stony’s activities

Customer information: hereinafter referred to as “Information” which corresponds to all personal data that may be held by the site for managing visitor relations and the proper running of the site

User: Internet user connecting to and using the aforementioned site.

Personal information: “Information which, in any form whatsoever, directly or indirectly, enables the identification of the natural persons to whom it applies” (Article 4 of Law No. 78-17 of 6 January 1978).

The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679)

1. Presentation of the website.

Pursuant to Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the website are informed of the identity of the various parties involved in its creation and monitoring:

Owner/Publisher: Alain Diaz, Château de Stony, Route de Balaruc, 34110 La Peyrade Frontignan

Publication manager: Alain Diaz – contact[at]maison-stony.com

Designer/Integrator: Lucie Deroux Mediapluriel– contact[at]mediapluriel.fr

Host: CL-Hosting – Alain Diaz – contact[at]maison-stony.com

Data Protection Officer (DPO): Alain Diaz – contact[at]chateau-stony.fr

2. General terms of use of the site and the services offered.

The Site constitutes a work of authorship protected by the provisions of the Intellectual Property Code and applicable international regulations.

The Client may not in any way reuse, assign or exploit for their own account all or part of the elements or work of the site.

Use of the site implies full and complete acceptance of the general terms of use described below. These terms of use may be modified or supplemented at any time, so users of the site are invited to consult them regularly.

This website is accessible to users at all times. However, an interruption for technical maintenance may be necessary.

3. Description of the services provided.

The purpose of the website is to provide information about all of the company’s activities.

We strive to provide information on the site that is as accurate as possible. However, we cannot be held responsible for omissions, inaccuracies or lack of precision in the content, whether due to us or to third-party partners who provide or integrate this information.

All information provided on the site is for information purposes only and may change. Furthermore, the information on the site is not exhaustive. It is provided subject to changes having been made since it was put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology.

The website cannot be held responsible for material damage related to use of the site. In addition, the site user undertakes to access the site using recent equipment that does not contain viruses and with a latest-generation browser that is up to date.

The site is hosted within the territory of the European Union (France) in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679)

The aim is to provide a service that ensures the best accessibility rate. The host ensures continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance, improving its infrastructure, infrastructure failure, or if the Offers and Services generate traffic deemed abnormal.

Lucie Deroux/Mediapluriel and CL-Hosting, the host, cannot be held responsible in the event of malfunction of the Internet network, telephone lines, or computer and telephone equipment, notably due to network congestion preventing access to the server.

5. Intellectual property and infringements.

The site designer, as well as all other creators mentioned in the Legal Notice, are owners of the intellectual property rights and hold the rights of use on all elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds,

Any reproduction, representation, modification, publication or adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with prior written authorisation from: Maison Stony / Lucie Deroux/Mediapluriel

Any unauthorised use of the site or any of the elements it contains will be considered an infringement and prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.

6. Limitations of liability.

The site owner, as the site publisher, is responsible for the quality and truthfulness of the content published, subject to good faith.

They cannot be held responsible for direct or indirect damage caused to the user’s equipment when accessing the website, resulting either from the use of equipment that does not meet usual specifications or from the appearance of a bug or incompatibility.

Both the site owner/publisher and the site host cannot be held responsible for indirect damage resulting from use of the site.

A form or support email address is always made available to visitors. The publisher reserves the right to remove, without prior notice, any content posted in this space that contravenes applicable legislation in France, in particular provisions relating to data protection. Where applicable, they also reserve the right to hold the user civilly and/or criminally liable, notably in the event of a racist, insulting, defamatory or paedophilic message, whatever the medium used (text, photograph, etc.).

7. Management of personal data.

The Client is informed of regulations concerning marketing communications, the Law of 21 June 2014 on confidence in the digital economy, the Data Protection Act of 6 August 2004, as well as the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Persons responsible for collecting personal data

If personal data is collected, the controller of Personal Data processing is mentioned at the top of this document on the line: Data Protection Officer

As the controller of the data collected, they undertake to comply with the framework of the legal provisions in force. In particular, it is their responsibility to establish the purposes of their data processing, to provide prospects and customers, based on the collection of their consent, with complete information on the processing of their personal data, and to maintain a processing register that reflects reality.

Whenever the site processes Personal Data, the DPO takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which the site processes it.

7.2 Purpose of the data collected

The site may process all or part of the data:

To enable browsing on the site and the management and traceability of services ordered by the user: connection and site usage data, billing, order history, etc.

To prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed)

To improve browsing on the Site: connection and usage data

To run communication campaigns: phone number, email address

The site does not sell your personal data, which is therefore used only as necessary or for technical, statistical and analytical purposes.

7.3 Right of access, rectification and objection

In accordance with European regulations in force, Users of the aforementioned site have the following rights:

Right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, completeness of Users’ data, right to lock or erase Users’ personal data (Article 17 GDPR) when it is inaccurate, incomplete, ambiguous, outdated, or where its collection, use, communication or storage is prohibited

Right to withdraw consent at any time (Article 13-2c GDPR)

Right to restriction of processing of Users’ data (Article 18 GDPR)

Right to object to processing of Users’ data (Article 21 GDPR)

Right to data portability of the data Users have provided, where such data is subject to automated processing based on their consent or on a contract (Article 20 GDPR)

Right to define what happens to Users’ data after their death and to choose to whom the said data should be communicated (or not) to a third party previously designated

As soon as the site becomes aware of the death of a User and in the absence of instructions from them, the site undertakes to destroy their data, unless its retention is necessary for evidentiary purposes or to comply with a legal obligation.

If the User wishes to know how the site uses their Personal Data, request that it be corrected or object to its processing, the User may contact the DPO by email at the following email address:

rgpd[at]maison-stony.com

In this case, the User must indicate the personal data they would like to have corrected, updated or deleted, the URL where it appears, and identify themselves precisely with a copy of an identity document (ID card or valid passport).

Requests to delete Personal Data will be subject to the obligations imposed on the site controllers by law, notably regarding retention or archiving of documents. Finally, Users of the site may lodge a complaint with supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

The site prohibits itself from processing, hosting or transferring the Information collected about its Users and/or Clients to a country located outside the European Union or recognised as “non-adequate” by the European Commission without first informing the client. However, the site remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

The site undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the Client’s Information is brought to the site’s attention, it must inform users as soon as possible if it has their contact details and communicate the corrective measures taken.

Within the limits of their respective responsibilities and for the purposes recalled above, the main persons likely to have access to Users’ data are primarily authorised technicians working on the site.

8. Incident notification

Despite the care taken with our IT security policies, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security.

If we became aware of a security breach, we would notify the affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at national or European level. We undertake to fully inform our customers of all issues relating to the security of their account and to provide them with all the information necessary to help them comply with their own regulatory reporting obligations.

No personal information of the site user is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only authorised persons have secure access to users’ data.

Security

To ensure the security and confidentiality of personal data, the site uses networks protected by effective devices such as firewalls, pseudonymisation, encryption and strong passwords, plus other non-disclosable procedures.

When processing personal data, the site takes all reasonable measures to protect it against loss, misuse, unauthorised access, disclosure, alteration or destruction.

9. Hyperlinks, “cookies” and internet tags (“tags”)

The site contains a number of hyperlinks to other sites, set up with its authorisation. However, the site has no ability to check the content of the sites visited in this way, and will therefore assume no responsibility for this.

Unless you choose to disable cookies, you agree that the site may use them. You can disable these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent access to all or part of the Services offered by websites in general.

9.1. “COOKIES”

A “cookie” is a small information file sent to the User’s browser and stored on the User’s device (e.g. computer, smartphone) (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, as well as the date and time of access. Cookies do not in any way risk damaging the User’s device.

The site may process information about the User’s visit to the Site, such as pages viewed and searches performed. This information enables sites to improve the Site’s content and the User’s browsing experience.

Cookies facilitating browsing and/or the provision of services offered by the Site, the User can configure their browser to allow them to decide whether or not they wish to accept them so that Cookies are stored on the device or, conversely, rejected, either systematically or depending on the issuer. The User can also configure their browsing software so that acceptance or refusal of Cookies is offered to them from time to time, before a Cookie is likely to be stored on their device. The site informs the User that, in this case, it is possible that not all features of their browsing software will be available.

If the User refuses the storage of Cookies on their device or browser, or if the User deletes those stored there, the User is informed that their browsing and experience on the Site may be limited. This may also be the case when the site or one of its providers cannot recognise, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.

Where applicable, the site declines all responsibility for the consequences related to degraded operation of the Site and any services offered by the site resulting from the User’s refusal of Cookies or the site’s inability to store or consult the Cookies necessary for their operation due to the User’s choice. For the management of Cookies and the User’s choices, each browser’s configuration is different. It is described in the browser’s help menu, which will indicate how the User can change their wishes regarding Cookies.

Finally, by clicking on the icons dedicated to the social networks X, Instagram, Facebook, Linkedin and Google Plus appearing on the Site or in its mobile application, and if the User has accepted the placement of cookies by continuing to browse the Site or the mobile application linked to the site, X, Instagram, Facebook, Linkedin and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).

These types of cookies are placed on your devices only if you consent to them, by continuing to browse the Site or the site’s mobile application. At any time, the User may nevertheless withdraw their consent to the site placing this type of cookie.

Instructions for managing or disabling cookies on your device:

https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

Article 9.2. INTERNET TAGS (“TAGS”)

The site may occasionally use Internet tags (also called “tags”, or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a web analytics specialist partner that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in online advertisements allowing internet users to access the Site, and on the various pages of the Site.

This technology enables certain sites to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User’s use of this Site.

The external provider may possibly collect information about visitors to the Site and other websites through these tags, compile reports on the Site’s activity for the site, and provide other services relating to the use of the Site and the Internet.

10. Applicable law and jurisdiction.

Any dispute relating to use of the aforementioned site is subject to French law.

Except where the law does not allow it, exclusive jurisdiction is granted to the competent courts of Montpellier (France)